Hipcycle Customer Service

You can always reach us at [email protected] or toll free at 1-855-HIPCYCLE (447-2925).

Shipping & Delivery

Most orders over $75 ship for free! Most other orders ship for only $7.95. For orders outside the continental 48 states, the price you see for shipping when you check out is what it costs us to get it to you.

Most orders are shipped from our warehouse within 3-4 business days.

Some items that come directly from our Product Partners may take longer to arrive. These delivery times for these products are indicated on each product page.

Sorry, but we do not ship internationally.

Privacy & Security

Your privacy and the security of your personal information is of the utmost importance to us. For more information on our privacy policy, click here.

Returns & Replacements

We love our products, and want you to love them just as much! If for some reason you are unsatisfied, we would like to turn that frown upside down. For detailed information on our return/refund policy, click here.

Ordering

Orders are most easily placed by using the shopping cart on our website, but we also welcome your orders by calling 1-855-HIPCYCLE (447-2925) M-F, 8:30am - 5:30PM EST.

Payment, Pricing & Promotions

We accept Visa, MasterCard, and American Express. You can also pay via PayPal. If you prefer to pay by mailing us a bank check or money order, select that option when you check out and follow the instructions.

Have a coupon code that does not seem to work? It may have expired or been designed as a limited offer. Feel free to contact us if you have questions.

Viewing Orders

You may view the status of your orders by clicking here and logging into your account.

Updating Account Information

You may update your account info by clicking here and logging in.